Refund Policy

1. Wallet Deposits

Wallet deposits are generally non-refundable once successfully credited, unless required by law or caused by a confirmed platform error.

2. Membership Fees

Membership payments are generally non-refundable once activated.

3. Marketplace Purchases

Refunds for marketplace purchases depend on the seller, product condition, and applicable consumer rights.

4. Failed Payments

If payment is taken but your balance is not updated, contact support.

5. Chargebacks

Misuse of chargebacks may result in account suspension or restriction.

6. Fraud

Transactions suspected of fraud may be reviewed, delayed, reversed, or reported.